Everyone at our practice is committed to providing you with the very best in pet healthcare. Our veterinary team bring a wealth of experience to the practice and have individually obtained high standards of professional qualification. Most staff are pet owners, and understand the trauma of coping with an ill or injured pet.
Who are you speaking to ? Our vets wear dark blue tunics or polo tops when it's hot. RVNs (registered veterinary nurses) wear dark green with pride! VN trainees wear antracite/pewter (grey). VCA's (veterinary care assistants) usually wear maroon. Receptionists wear light blue. In the summer, if very hot we may relax the uniform rules in favour of staff comfort, and the nurses produce a range of brightly coloured, patterned scrub tops !
Miss Maxwell - 'Gill The Boss' - joined the practice in 1998, taking over in 2001. Gill is now preparing for retirement due to poor health, a double 'whammy' for the practice as Mo, our manager, retired on 5th March. Gill will miss you all, the staff who feel like her family and all the clients and their pets, but needs to move onto something less stressful. now. She hopes to continue to provide BOAS testing,and will update her contact details with the scheme administrator.
Mr Henry Sheen - 'Wor Henry' - returned to the practice after a spell tasting life in Alnwick and Durham. He is particularly interested in the cattle side of the practice, but is also a very capable small animal clinician and surgeon. He has two daughters, and is settled in Chester-le-Street. Look out for him on his bike around the local area.
Mrs Ioana Androne (Joanna) - Ioana the vet - joined us in August 2017 after five years working as an official vet. She is enjoying the variety of practice life after all those years filling in paperwork!
Miss Rasa Bradaityte joined as a new graduate in June 18,and has developed into a highly skilled and professional vet. Rasa is willing to join in the equine side of the practice, but enjoys the small animal clinics and surgery.
Mr Callum Hutchinson - joined us in summer 2020, having been visiting the practice throughout his training ever since his first school placement to learn if 'vetting' was for him. The son of a long-term client, It's been a great pleasure to help him achieve his ambition of becoming a vet, and he has, after all those times visiting us, fitted into the team like a duck to water.
Maria Murphy - Registered Veterinary Nurse (RVN) and Head Nurse. Maria loves weight clinics, wounds and anything gory like anal glands and abscesses! She is currently working on making us a more cat friendly practice.
Jessica Cawthorne - Registered Veterinary Nurse (RVN). Deputy Head Nurse. Her favourite part of the job is nurse consults, working closely with clients and their pets. She gives advice on a host of subjects including; puppy vaccines, nail clips, suture removal and post-operative checks. Jessica is going to take over coaching our nurse trainees.
Ardene Patterson - Registered Veterinary Nurse (RVN). Ardene just has gained her VN qualification, and now proudly wears the green.. She is our rabbit nurse, she has rabbits at home. She is our go-to person for clients who need advice on all aspects of rabbit care and environmental enrichment.
Melissa Charlton - Successfully passed her final Nursing exam and now wears the green unbiform with pride. Well done. She has a whole host of pets at home that she has nursed back to health after coming into the practice.
Daniel Etheridge -Daniel has passed his final exam and is also wearing green now. Well done. He has been with us since an initial placement from Houghall as a trainee VCA (Veterinary Care ~Assistant) and has worked his way though the grades steadily. His favourite part of the job is monitoring anaesthesia and getting stuck in when there are emergencies. He is great with ferrets!
Amelia McGraw RVN has recently joined the nursing team, and passed her final exam shortly afterwards. She is waiting for her green uniform, and hopes to wear it soon!
Amanda Eccles - Student Veterinary Nurse (SVN). Amanda has started her college course on the road to that coveted VN qualification and green uniform. She has been with us during her VCA course, and has now progressed onto nurse training, passing her first year and wearing the gray uniform of a student been trying to find a training position all over the area with great determination, and joined us as a VCA (Veterinary Care Assistant) trainee last year. She has passed this qualification, and has now started her first year of nurse training, so will be moving into a grey uniform soon.
You may see a young student wearing black - three of these lovely girls are starting their VCA courses and helping us out on placements from Houghall College.
Receptionists - Head Receptionist Kisten Hunter has joined the practice and will be taking on most of the administration in addition to helping on Reception and organising rotas. Marie joined the practice twelve years ago, Lynda H joined in 2013. Emma splits her time between Reception and helping in the office (and brings nice cakes). Susan left us a number of years ago and has been welcomed back to the fold. . Our newest Receptionist Anne Marie joined the team last year. Christine Lightfoot has stepped back from the Administrator position, but will be helping on Reception when we need her. They are your first point of contact with us. Contact them for appointments and prescription orders. If you call with an emergency, they will arrange veterinary attention for you as soon as possible.
We have always employed a cleaner, of course. A succession of lovely ladies have come and gone over the years and thanks to them all for keeping us fresh and clean.