Surgery Hours 

Coronavirus

During the Coronavirus restrictions, we are operating an appointment system for urgent cases only.  THERE ARE NO OPEN SURGERIES.

Once all expected animals have been treated, we are closing early.   If you are coming to collect urgent medication or food, please come before ~ 4pm weekdays or ~11.00am on Saturday. If you are liable to arrive later than this, please ensure we know you are coming and we will wait for you.

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Our surgery hours are listed below.

See our "In An Emergency" section for what to do in an emergency

Appointments during Coronavirus

Mon - Fri 9.00am - 12.30pm , 2.00pm - 4.00pm

As we are running a 'no client inside the clinic' system during coronavirus restrictions, appointments are taking much longer to complete as we collect your pets outside, this then reduces the number of animals we can see in a day.   Prebooked appontments will be limited, and some slots only made available on the day.  We understand from contacting our GPs how frustrating this can be, but are finding that all the morning appointment slots are being prebooked for cases which need to be re-examined, although not urgently, leaving us no slack to see urgently ill animals.   This results in double booking and stressed staff.   Plese bear with us during these difficult times.

Whilst we cannot guarantee that appointments will always run on time due to emergencies, we always do our best to run to time..   Please remember that emergencies, both small and large animal can happen at any time, and that vets may be called away from the practice to attend, or may be operating un-expectedly and that one day it may be your animal that needs treatment urgently!  

Our Reception is manned all day during the week, and until 12.00 noon on Saturdays for the collection of over the counter products such as wormers or flea treaments and for prescription or food order collections.   Please pre-order repeat prescriptions and routine products 24 hours beforehand, phone when you arrive to collect, pay by credit card and we will bring the product out for you. .

 

 

 

 

Unit 1 TurnparkStation RoadChester Le StreetCo DurhamDH3 3DY01913 885125find us
Our practice
Emergencies
Our services
Make an appointment
Registration
Latest News