Our surgery hours are listed below.
See our "In An Emergency" section for what to do in an emergency.
Mon - Fri 9.00am - 10.00am and 5.00pm - 6.30pm
Sat - 9.00am - 10.30am
Just turn up and you will be seen with no need to pre-book. Obviously, waiting times can be longer than in the appointment surgeries! If you attend an open surgery with a seriously ill animal, please bring this to the attention of the Reception staff, who will ensure that it is seen by the first available vet. If you like to see a specific vet, please phone to check they are on duty. After 6pm, only the vet on call that night stays to see those clients which arrive between 6.00 - 6.30pm, so please check before arriving later to prevent dispointment.
Mon - Fri 2.00pm - 3.00pm
Whilst we cannot guarantee that appointments will always run on time, choose an appointment if you like to be in and out quickly. Please remember that emergencies, both small and large animal can happen at any time, and that vets may be called away from the practice to attend, or may be operating un-expectedly and that one day it may be your animal that needs treatment urgently! The Reception staff try to keep clients informed if there is a delay during surgeries.
Our Reception is open all day during the week, and until 12.00 noon on Saturdays for the collection of over the counter products such as wormers or flea treaments and for prescription or food order collections. Reception staff are happy to weigh your pet for you, and will check microchips.
Christmas and New Year
Saturday 23rd December - Normal Hours
Monday 25th December - Closed
Tuesday 26th December - an APPOINTMENT ONLY surgery will be open in the morning. A limited staff will be working, so please do not just come down.
Wednesday 27th - Saturday 30th December - Normal Hours
Monday 1st January - Closed
Tuesday 2nd January onwards - Normal Hours.
All the surgeries are busier than usual over the festive period, and we ask clients to consider if attendance for routine matters such as vaccinations or nail clipping is absolutely necessary during our short opening weeks.
Our 'out of hours' emergency service will be running as normal over the Christmas and New Year weekends. Please note that the on call number will change over the Christmas weekend and it's best to get it just before you call us. The duty vet over Christmas will be able to make appointments for the Tuesday morning surgery, but please telephone during daytime hours, and understand that they might be unable to answer straight away if dealing with an emenrgency. All missed calls on the phones are returned when the vet is free to do so.
Please DO NOT contact the practice by text message, email or through the yell.com link over the festive period, as an urgent message may not be picked up for some time.