Welcome to our practice website. This site has been designed to provide you with an insight into our veterinary practice, the team and the services we offer.
August Bank Holiday
The surgery will be open as normal Saturday 23rd and closed on Monday 25th August. A duty vet will be available in case of emergency ----- please phone the usual surgery number and an answering machine will give you the mobile for the vet on duty. Normal hours resume Tuesday 26th.
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We offer a full range of veterinary services for the Chester Le Street area, and welcome clients from the surrounding areas. Currently, clients of the practice also live in Consett, High Spen, Gateshead, Washington, Sunderland, Seaham, Mutron, Durham and Peterlee, but you should consider travel time in an emergency situation from addresses further afield when making your choice of veterinary practice.
Our professional team is committed to providing quality care and treatment to your pet who we consider to be a member of your family, and our practice policy is to treat your pet as we would our own. This translates into a practical approach based on what drugs, treatments or surgical proceedures we would apply to our own pets, and most of the staff do have pets of their own. We understand how worrying ill pets are but we are not a practice whose aim is simply to sell you the most expensive drugs, lab tests or surgery!
We have started a pet care plan for our dog, cat and rabbit clients. A monthly direct debit will cover the cost of flea treatments, worming, annual bosters and a mid year checkup. For a small additional payment, an accident cover will be available. This is not as comprehensive as full pet insurance, but is a cover for those unexpected incidents which befall our pets. We may add horses later if we get sufficient interest. Clients on the scheme will benefit from discounted prices on some of our other services, and their overall discount more than pays the scheme fees.
We run Canine First Aid courses in conjunction with Baindream Dog Training Centre. These have been very popular, and offer theoretical teaching and practical bandaging using Gill and Daves own dogs as the patients! Full course notes, tea and biscuits and a certificate of attendance are provided for £35.00. To book places please contact Dave Bain LPDTI on 07919 867118 or contact us on 0191 3885125..
You will also find a comprehensive range of general pet care fact files and useful pet care links that you are free to access whenever you need to.
We hope you enjoy browsing our website
Tired of carrying bags of dog food or cat litter home ? Order from our on-line shop for courier delivery or collection from the practice (we'll phone when it comes in). If you can't find your favorite brands please let us know and we will try to help. Click the link on the right hand side of this page to visit the shop. Keep checking the shop for the latest special offers.
We have recently invested in several exciting new pieces of equipment. A new ultrasound scanner, which gives superior pictures for both diagnosis and pregnancy detection, and can save pictures onto a USB stick for you to take home if you wish. Two new blood testing machines will allow us to increase the range of 'while you wait' tests giving prompt answers to a range of medical investigations. Both these machines use small volumes of blood, so we don't need to take nearly as much from your pets to cover a wider range of investigations. Easier for both us and them !
Your views count
We are always keen to hear your views so please feel free to provide feedback if you have any comments or suggestions concerning our website or the services we offer.